Free online conference
for business and marketers
Customer Retention 2026
Loyalty That Drives Sales
*By clicking on the button, you consent to the processing of personal data and agree to the Privacy Policy
Free online conference for business and marketers
Customer Retention 2026
Loyalty That Drives Sales
*By clicking on the button, you consent to the processing of personal data and agree to the Privacy Policy
WHAT TO EXPECT
- Real ways to increase repeat purchases without heavy discounts
- How to automate retention across email, chatbots and CRM
- Common retention challenges and how to solve them
strategies, programs 💬
tools, systems, AI 💬
cases, practices 💬
WHO WILL BENEFIT
BUSINESS OWNERS & ENTREPRENEURS
BUSINESS GROWTH MANAGERS
RETENTION SPECIALISTS
WHY JOIN US
2+ hours of interactive, live talks
5 practitioners in marketing, business growth and AI
4 practical topics with examples and real-life cases
Q&A session at the end of each talk
Bonuses for participants from the speakers and organisers
Certificates of attendance for all who join
SPEAKERS
Nataliya Yarovinska
Chief Commercial Officer at SendPulse
11 years of experience in CRM, ERP, and business automation: from implementation to commercial strategy.
Built SendPulse's Customer Success function from scratch: from idea to a scalable department that actually moved retention numbers.
Now leads partner and commercial growth at SendPulse, spending most of her time working with hundreds of businesses and partners across different markets.
Anton Voroniuk
CEO at AiMe Academy
Anton Voroniuk is a pioneering figure in digital marketing and AI-driven education, with a career spanning over 17 years.
As a Google Academy Trainer and GenAI enthusiast, Anton has transformed the learning journey of over 700,000 students globally.
His foundational expertise is rooted in a master’s degree focused on search engine algorithms, machine learning, and AI.
In 2017, Anton became a Premier Partner with Google and Facebook.
Bianca Coscia
Chief Marketing Officer at SendPulse
Brazilian marketing professional with a degree in Marketing and solid experience in digital strategy.
Focused on marketing automation, multichannel strategies, and building meaningful connections.
Believes in the power of authentic communication and making technology accessible to help brands grow with purpose.
Nrupesh Soni
Founder at Facilit8 Namibia
Nrupesh is a seasoned tech entrepreneur and data strategist with over 25 years of experience across Asia and Africa, helping brands bridge the gap between technology and business impact.
As the founder of Facilit8 Namibia, Nrupesh has led numerous digital transformation and analytics initiatives across media, retail, government, and tourism sectors.
Olivia Milton
VP of Marketing at UnderDefense
Heading marketing at UnderDefense, Agentic AI Security and Compliance Automation Platform.
Ex-CMO at Reply.io, the leading cold outreach automation platform, and Jason, the AI SDR agent that books sales meetings on autopilot.
Built and led a 14-person high-performance marketing team with empathetic leadership.
CONFERENCE PROGRAM
16:00 GMT+1 (London, Lisbon)
11:00 AM EDT (New York)
Start of the LIVE
16:05 — 16:30 GMT+1
11:05 AM — 11:30 AM EDT
Rethinking Loyalty Programs For 2026
Secret guest
16:30 — 16:55 GMT+1
11:30 AM — 11:55 AM EDT
Let's Uncomplicate Retention:
2 Habits to Build and 3 Automations to Launch This Month
Nataliya Yarovinska, Chief Commercial Officer at SendPulse
17:00 — 17:25 GMT+1
12:00 PM — 12:25 PM EDT
How To Use Customer Feedback To Improve Service and Increase Loyalty
Secret Guest
17:30 — 17:55 GMT+1
12:30 PM — 12:55 PM EDT
The Role of AI In Next-Gen Retention: Tools In Action
Anton Voroniuk, CEO at AiMe Academy
18:00 — 18:25 GMT+1
1:00 PM — 1:25 PM EDT
How To Launch a Community That Retains Customers With Smart Automation
Secret Guest
18:25 — 19:05 GMT+1
2:25 PM — 3:05 PM EDT
🎙️ DISCUSSION
Engage. Convert. Retain.
How Chat Can Generate Leads, Sales, And Loyalty
Anastasiia Naumenko, Head of Education at SendPulse
Nrupesh Soni, Founder at Facilit8 Namibia
Yehor Herasymchuk, Dots Platform, Founder & CEO
19:10 GMT+1
CLOSING REMARKS AND WRAP-UP
CERTIFICATE
All attendees of the online conference will receive a certificate of attendance from SendPulse Academy
BONUS FROM ORGANISER
SendPulse is a marketing and sales automation platform with over 3 million users worldwide.
Get your 1st month of email service for free with code esfreem
- ➤ Reach users with timely, personalized campaigns triggered by key events.
- ➤ Boost conversions with smart segmentation and personalization.
- ➤ Select one of our 130+ email templates.
- ➤ Streamline your email copywriting with AI-powered tools.
*Offer available for new paid users only. After the promo period, your subscription will automatically renew, which you can manage in your account settings.
Discover how SendPulse can help you automate your marketing, boost customer engagement, and grow your business.
SCHEDULE
A DEMO!
